We endeavour to despatch orders received before midday on the same day (Mon - Fri excl. bank holidays). Orders received after midday or at the weekend will be despatched the next UK business day.
We have huge stocks but occasionally items go out of stock. If this happens we will notify you of the delay and offer an alternative, or you may choose to have a refund.
All goods are checked before despatch, but In the very unlikely event of any items in your order being damaged, you must notify us within 24 hours of signing for the goods, giving details of the damaged items. We will then arrange for the damaged goods to be collected free of charge. When the items have been received by eSausion Ltd. we will inspect the goods, and if damaged, they will be replaced free of charge without delay.
If you wish to collect your order from us please advise when placing your order so that we do not ship your products and refund your delivery charge.
If you believe that there may be item(s) missing from your order, please contact us within 7 days of signing for your order and we will look into it.
If you decide that you placed the order in error the items you have ordered, they may be returned in their original condition, at your expense, within 14 days of the goods being delivered and signed for. We accept no liability for loss or damage during return transit. Confirmation of posting is no guarantee of delivery and items should be sent via a "signed for" service.
Please note that you have a statutory right to cancel your order within 7 days of delivery by written notice.
Something Brewing
123 St. Albans Road St. Annes, Lancashire FY8 1UZ Tel: 01253 711691
